Terms of Service

Effective Date: 3/18/2025

Welcome to Integrous Resolution Services, LLC (“we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, mediation services, parent coaching, consulting services, and any other offerings provided by Integrous Resolution Services, LLC (collectively, the “Services”).
By using our Services, you agree to these Terms. If you do not agree, please do not use our Services.


1. Scope of Services

Integrous Resolution Services, LLC offers the following professional services:

  • Divorce and Family Mediation

  • Parenting Plan Development

  • Parent Coaching and Consulting

  • Absent Parent Prevention Services

  • Other non-court conflict resolution services

We act as neutral facilitators in mediation. We do not provide legal advice, legal representation, therapy, or counseling services. Participants are encouraged to seek independent legal or psychological advice as appropriate.


2. Confidentiality

We are committed to maintaining confidentiality as outlined in our Confidentiality Notice. However, confidentiality is subject to certain legal exceptions, such as mandatory reporting of child abuse or threats of imminent harm.
You agree to maintain the confidentiality of all communications made during the mediation or coaching process, consistent with applicable laws.


3. No Legal Advice

Mediators and coaches at Integrous Resolution Services, LLC do not serve as attorneys for either party. Mediation is not a substitute for independent legal advice.
Participants are encouraged to consult with their own attorneys before making any final agreements or decisions based on the mediation process.


4. Fees and Payment

  • Fees for Services will be clearly outlined in your service agreement or engagement letter.

  • Payment is due as specified (e.g., prior to each session, upon receipt of invoice, or in accordance with a payment plan).

  • Accepted payment methods include all major credit/debit cards, check and bank transfers.

  • A deposit may be required to confirm scheduling.

Failure to make timely payment may result in the postponement or cancellation of scheduled services.


5. Cancellations and Rescheduling

We require at least 48 hours notice to cancel or reschedule an appointment.
Late cancellations or no-shows may be subject to a cancellation fee as described in your service agreement.


6. Use of Website and Online Services

You agree to use our website and online scheduling tools responsibly and lawfully.
You may not use our site to:

  • Engage in unlawful or fraudulent activities.

  • Attempt to breach the security or integrity of our systems.

  • Misrepresent your identity.

We reserve the right to refuse service or terminate your access to online systems if these Terms are violated.


7. Intellectual Property

All content on our website (including text, graphics, logos, and downloadable materials) is the property of Integrous Resolution Services, LLC and is protected by copyright laws.
You may not reproduce, distribute, modify, or otherwise use our materials without our express written permission.


8. Limitation of Liability

To the fullest extent permitted by law:

  • Integrous Resolution Services, LLC is not liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of our Services.

  • Our total liability to you for any claim related to the Services will not exceed the amount you paid us for those Services.

Use of our Services is at your own risk, and outcomes are not guaranteed.


9. Dispute Resolution

In the event of a dispute between you and Integrous Resolution Services, LLC, we encourage you to first attempt to resolve it informally by contacting us directly.
If informal resolution is not successful, disputes will be handled through mediation or arbitration in Anoka County, rather than through litigation.


10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice.
The latest version will be posted on our website with the effective date. Continued use of our Services after any changes constitutes your acceptance of the updated Terms.


11. Governing Law

These Terms are governed by and construed under the laws of the State of Minnesota without regard to its conflict of law principles.


12. Contact Us

If you have any questions about these Terms or our Services, please contact us.