At Integrous Resolution Services, LLC, confidentiality is a core principle of our mediation and family consulting services. We are committed to protecting the privacy of all parties participating in mediation, parent coaching, and related services.
By engaging with our services, all clients agree to the following confidentiality terms:
All communications made during the course of mediation sessions, whether oral or written, are confidential and privileged, except as otherwise required by law.
Neither the mediator nor any party may disclose information shared during mediation to outside parties, courts, attorneys, or third parties without the written consent of all participants, unless disclosure is legally mandated (such as disclosures involving child abuse, threats of harm, or criminal conduct).
The mediator cannot be called as a witness or required to produce records relating to the mediation in any future legal or administrative proceedings.
Information shared during parent coaching and consulting sessions is treated with the same level of confidentiality as mediation.
Notes taken during coaching or consulting sessions are securely stored and not shared without the client’s written permission, unless disclosure is legally required.
While we highly value and protect your privacy, certain exceptions apply where confidentiality may not be maintained, including:
Threats of imminent harm to oneself or others.
Reports or suspicions of child abuse, elder abuse, or dependent adult abuse, which we are legally mandated to report.
Admissions of serious criminal conduct.
When otherwise ordered by a court of competent jurisdiction.
Prior to the start of mediation, all participants will be required to sign a Confidentiality Agreement acknowledging their understanding and acceptance of these terms. This ensures that all parties are aware of the importance of maintaining privacy and trust throughout the mediation process.
We take reasonable steps to ensure that all communications (in-person, by phone, by email, or through virtual mediation platforms) are secure and private.
However, please be aware that no communication method is completely risk-free. We encourage clients to use secure email addresses and to discuss any specific privacy concerns with us before beginning services.
Participants are expected to maintain the confidentiality of all matters discussed during mediation and coaching even after the process concludes, whether or not an agreement is reached.
If you have any questions regarding confidentiality or your rights and responsibilities, please do not hesitate to contact us.
